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Terms & Conditions

Anriv Migration and Business Services Pty Ltd (Anriv Migration) provides services subject to the following terms and conditions. The purchase of any services from Anriv Migration & Business Services Pty Ltd is conditional upon accepting these terms and conditions.

DEFINED TERMS
"Client" or "you" or "your" means the individual visiting www.anriv.com or www.anriv.com.au or any of our subdomains, subdirectories and/or associated companies.

"GST" means any goods and services tax or similar tax imposed by the Commonwealth of Australia under the A New Tax System (Goods and Services Tax) Act 1999.

"Anriv Migration" or "we" or "our" means Anriv Migration and Business Services Pty Ltd.

"Profile" means the information provided by the Client about the Client and, if applicable, about the Client's family.

"Service" means the Personalised Migration Service provided by Anriv Migration. A detailed description of what is included in your Service can be found at www.anriv.com.au.

"Terms" means these terms and conditions.

"Working Day" means Monday to Friday, excluding Saturday, Sunday and public holidays as per New South Wales State regulations on public holidays.

“Website” means www.anriv.com.au or www.anriv.com


PRIVACY
Please review our Privacy Policy, which governs your visit to Anriv Migration and Business Serives Pty Ltd, to understand our practices.


LICENSE AND SITE ACCESS
Anriv Migration and Business Services Pty Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Anriv Migration and Business Services Pty Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Anriv Migration and Business Services Pty Ltd. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Anriv Migration and Business Services without express written consent. You may not use any meta tags or any other "hidden text" utilising Anriv Migration and Business Services’ Pty Ltd name or trademarks without the express written consent of Anriv Migration and Business Services’. Any unauthorised use terminates the permission or license granted by Anriv Migration and Business Services. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Anriv Migration and Business Services so long as the link does not portray Anriv Migration and Business Services, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Anriv Migration and Business Services logo or other proprietary graphic or trademark as part of the link without express written permission.

ELECTRONIC COMMUNICATIONS
When you visit Anriv Migration and Business Services, send e-mails to us or by communicating via the "Contact Us" Area, you consent to communicating with us electronically and agree that all such communications (including agreements, notices, disclosure, etc.) satisfy all legal requirements to be in writing.

We will communicate with you by e-mail or by posting notices on this site. If the Client does not respond to any communication related to the provision of the Service within two (2) working days, such failure will be deemed as the Client’s express consent to prepare the Service based on the information previously provided by the Client. If the information provided by the client is not sufficient to prepare the service, such failure to communicate may also be deemed as the Client's express consent to have their service terminated and payment forfeited.

Anriv Migration and Business Services reserves the right not to respond to any query which is not sent through the Client Area.

Anriv Migration and Business Services will not be responsible for any loss of data or immigration advice resulting from the Client selecting to disable their emails.

Anriv Migration and Business Services will not be responsible for any loss of data or immigration advice resulting from the Client selecting to discontinue their account.


COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Anriv Migration and Business Services or its content suppliers, and is protected by Australian and international copyright and trademark laws. The compilation of all content on this site is the exclusive property of Anriv Migration and Business Services and protected by Australian and international copyright laws. All software used on this site is the property of Anriv Migration and Business Services or its software suppliers, and is protected by Australian and international copyright laws.


YOUR PROFILE
If you use this site, you are responsible for maintaining the confidentiality of your Profile and password, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your Profile or password.

To ensure you are the only person that knows your personal access information, all access to your login information should not be written down or accessible to other persons, even if you believe it is disguised. Do not disclose your information to anyone, including family members or friends.

Anriv Migration and Business Services will not be held responsible for any access gained by third parties to your personal Profile, whether the login details were provided by you or were otherwise obtained.
Anriv Migration and Business Services reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.


FREE ASSESSMENT
The Free Assessment is a free questionnaire completed on www.anriv.com.au, which has been specifically designed to provide you with a preliminary assessment of your ability to satisfy the Australian Visa criteria for your selected Visa type. You should not rely on this result alone as a true indication of your ability to apply for migration to Australia.

If you wish to obtain a realistic assessment of your eligibility for migration to Australia, you should complete both the Australian Visa Eligibility Assessment and Australian Migration Interview. Once you have completed these steps, you can purchase a Service in order to enable one of our Registered Migration Consultants to prepare a detailed assessment.


The free assessment is designed to gather additional information about you to assist us in providing you with a personalised Service. As these questions may not be exhaustive, Clients are advised to use the “Your Comments” section of the Interview to set out further information which may be relevant. Matters of a non-migration nature (such as housing, employment opportunities, etc.) will be disregarded.


PROVISION OF SERVICE
Upon registering your interest and by completing the Eligibility Assessment, you are able to purchase a Service offered by Anriv Migration and Business Services. Upon payment, the Service will be delivered to you within the time frame provided for in the Service description. However, in certain cases this may take longer, depending on the complexity of the Client's Profile, or due to changes in immigration legislation or procedures.

The Service to be provided to the Client may vary from time to time.


ONLINE CONTACT US ENQUIRIES.
One of our registered Migration Consultants will reply to your query within two (2) working days of receiving the question. In some cases, it may take longer than the two (2) working days, depending on the nature of the question.
Business Services reserves the right not to respond to questions that:
  • relate to non-migration matters; or
  • are not submitted in English; or
  • are not related to the Client’s Profile; or
  • are not appropriate.

If multiple questions are submitted in one session, Anriv Migration and Business Services Pty Ltd reserves the right to request that the Client resubmit the questions separately, or to limit the amount of questions asked in a 24-hour period.
Some of Anriv Migration and Business Services’ services include a complimentary subscription to the newsletter. Complimentary subscriptions begin the first time you download you migration service documents, or when they are delivered to you by email.


TERMS OF FACE-TO-FACE AND TELEPHONE CONSULTATIONS
The date and time of the client's consultation must be booked by the client by typing the "Book Consultation" option in the "Contact Us" area or by contacting one of our offices and speaking to a Customer Service Representative.

If the client is not available at the booked consultation time and does not provide at least fourty-eight (48) hours notice in advance of cancellation, the pre-paid amount is forfeited. Notice to cancel or reschedule the consultation may be provided through email to info@anriv.com.au, or by telephone within the 48 hour period specified.

As the client telephone consultation is a one-time exclusive engagement, no further advice will be provided at its conclusion. Any further consultations, either by telephone or through the Client Area, with an Anriv Migration and Business Services agent are not covered by the client telephone consultation fee. If further consultation(s) should be desired and/or required, the client may choose to purchase an additional consultation or another migration service from Anriv Migration and Business Services.

Some services from Anriv Migration and Business Services include a complimentary consultation.
If the client has purchased a Consultation, contact will be initiated by the relevant Anriv Migration & Business Services Consultant who has been assigned to take that consultation. However if the client is utilising a complimentary consultation, they will be required to contact our office at the assigned time. Complimentary Consultations must be used with 30 days of the first time the client downloaded their service documents from www.anriv.com.au, or received their documents via email.

If the client has already paid for the telephone consultation and then opts to cease the engagement for any reason, without providing notice as stipulated above, there will be no entitlement to a refund.


REFUND POLICY
As soon as payment is received, the Client is deemed to have engaged the Services of Anriv Migration & Business Services. As such, payments are non-refundable.


GUARANTEE OF VISA
We are not part of any government. We are a private company and we do not have the authority to grant you a visa of any kind. We can only assist and advise people who want to migrate or travel to Australia. Please note that the final decision on all Visa applications rests with the Department of Immigration and Citizenship (DIAC).


INFORMATION PROVIDED BY THE CLIENT
Anriv Migration Business Services will use and rely on information provided by the Client in the provision of the Service without having independently verified or assumed responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including contact details such as e-mail, etc. If the information provided by the Client is not correct, the Service may not be accurate.
Any advice provided to you should not be used by any third party as each case can vary depending on the particular circumstances of the applicant and the applicant's family. Such action will result in an immediate breach of our Copyright terms as set out above.

The Service also takes into account current and publicly available Australian migration legislation and policy. Anriv Migration Business Services cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the Service has been provided to the Client.

The Client is encouraged to seek additional guidance from one of our Migration Consultants and/or make independent enquiries before relying on the information provided as part of the Service.
Anriv Migration & Business Services cannot offer any advice regarding investment advice. Any information provided by employees of Anriv Migration and Business Services Pty Ltd on non-migration related matters should only be interpreted as general information and the Client should obtain professional advice regarding these matters.


TERMINATION OF SERVICE
Anriv Migration & Business Services reserves the right to terminate this agreement, your registration with or ability to have full or partial access to this website and/or any other service provided to you by us for any reason, including any improper use of this site; provision of false or misleading information; or your failure to comply with these terms and conditions.


PROFESSIONAL CONDUCT
Under Australian law, a person who wishes to operate as a Migration Consultant must be registered with the Migration Agents Registration Authority (MARA). Anriv Migration and Education Agency confirms that its Migration Consultants are all registered with MARA which is responsible for administering the Code of Conduct.

The Code of Conduct is intended to regulate the conduct of Migration Consultants. Among the requirements of the Code, is the ability of Consultants to demonstrate good character as well as competency in the provision of Australian immigration advice. A copy of the Code of Conduct can be found in Schedule 2 of the Migration Consultants Regulations 1998. To view the Code of Conduct please click here.


REGULATION OF MIGRATION AGENTS
A copy of the Information on the Regulation of the Migration Advice Profession can be found on the & Anriv Migration & Business Services website. To view the Information on the Regulation of the Migration Advice Profession please click here.

The client acknowledges that they have had access to and the opportunity to read this document in full prior to making any payment to Anriv Migration & Business Services.


DISPUTES
Any dispute related in any way to your visit to Anriv Migration & Business Services or service you purchase through Anriv Migration and Business Services Pty Ltd shall be submitted to confidential arbitration in Sydney, Australia.

Arbitration under this agreement shall be conducted in accordance with the procedure adopted by the Australian Centre for International Commercial Arbitration (ACICA). The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

In the event that you have in any manner violated or threatened to violate Anriv Migration & Business Services ‘s intellectual property rights, Anriv Migration & Business Services, may seek injunctive or other appropriate relief in any state or federal court in the state of NSW, Australia and you consent to exclusive jurisdiction and venue in such courts.


DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY ANRIV MIGRATION & BUSINESS SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. ANRIV MIGRATION & BUSINESS SERVICES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ANRIV MIGRATION & BUSINESS SERVICESS PTY LTD DISCLAIMS ALL WARRANTIES. ANRIV MIGRATION & BUSINESS SERVICES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ANRIV MIGRATION & BUSINESS SERVICES ARE FREE OF ERROR, VIRUSES OR OTHER HARMFUL COMPONENTS. ANRIV MIGRATION & BUSINESS SERVICESS PTY LTD  WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

To the extent that liability cannot be excluded, the liability of Anriv Migration & Business Services, its directors, officers, employees, consultants and associated companies is limited to the cost of the service Anriv Migration & Business Services provides to the Client.

To the greatest extent possible by law, the Client must indemnify and hold harmless Anriv Migration & Business Services, its officers, employees, agents and related companies (Indemnified Persons) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified Person in connection with the provision of the Service by Anriv Migration & Business Services, except the Liability arising from the negligence or default of any of the Indemnified Persons.


GOVERNING LAW
The agreement Terms shall be governed by the laws of New South Wales, Australia. The Courts of New South Wales shall have exclusive jurisdiction to settle any disputes (including claims of set-off and counterclaims) in connection with this Agreement.


GENERAL
No person has been authorised to give any representations on behalf of Anriv Migration & Business Services in regards to the subject matter or the terms of these Terms.

Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

Anriv Migration & Business Services may vary any of these Terms and any other information relating to the Service at any time without notice, and your subsequent use of the website will be governed by the varied Terms.

In the event that any of the provisions of these Terms are or shall become invalid, illegal or unenforceable, the remainder shall survive unaffected.


PRIVACY AND RELEASE OF INFORMATION
Anriv Migration & Business Services is bound by the Privacy Act 1988 (Cth) (Privacy Act). Accordingly, Anriv Migration & Business Services takes reasonable steps to protect personal information (as defined under the Privacy Act) collected by Anriv Migration & Business Services from misuse and loss and from unauthorised access, modification or disclosure.

Anriv Migration & Business Services may use and disclose the Client's (and if applicable, the Client's family's) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.
In general, Anriv Migration & Business Services will disclose the Client's personal information for the following purposes:
  • to conduct our business;
  • to provide and market our services;
  • to communicate with the Client;
  • to comply with our legal obligations; and
  • to help us manage and improve our services.

Subject to the exceptions set out in the Privacy Act, the Client may gain access to the personal information which Anriv Migration & Business Services holds about them by sending a message via email. A fee may be charged for providing access and Anriv Migration & Business Services will advise the Client of the likely cost in advance.

Due to privacy laws, we are unable to discuss your personal details with any third party enquiring on your behalf (including family) unless you provide your written consent authorising us to do so.



Address: Suite 304, Level 3, 38-40 York Street, Sydney, NSW 2000. Australia
Phone: +61 2 9299 0029 Fax: +61 2 8088 1259 Email: info@anriv.com.au
ABN: 22 128 731 555 ACN: 128 731 555

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